Analytical Service – Commissioning & Training
At Novatech, we don’t simply hand off your analytical solution once it’s complete: commissioning and training are the final steps in ensuring that your new system is successfully integrated into your facility. We have factory-trained technicians located across Canada, so you can enjoy convenient on-site service and guidance whenever you need professional support.
SETTING UP FOR SUCCESS
You can count on us to perform a meticulous point by point start-up and make sure your newly acquired Novatech analytical solution performs as expected.
We offer commissioning services for all of our products, including:
- Combustible & toxic gas detectors
- Gas analyzers
- Liquid analyzers
- Novatech’s custom-built analytical systems
- Continuous Emission Monitoring Systems (CEMS)
- Opacity meters
- And more!
LEARN WITH THE EXPERTS
If you want your new analytical solution to live a long and healthy life, it is essential to properly train and educate your plant personnel regarding its operation and maintenance.
During the commissioning process, we provide dynamic over-the-shoulder training so your team can learn the basics in a practical, hands-on manner. Novatech also offers classroom-style sessions to provide a more technical and in-depth understanding of your newly-minted analytical system.
SERVICE YOU CAN COUNT ON
Our service team’s chart-topping customer satisfaction rates speak for themselves. A unique blend of thoroughness and patience, combined with years of experience working in plants and factories just like yours, makes each one of our service professionals an excellent on-site resource.
When you choose Novatech, you’re never alone: you have a team of analytical experts supporting you every step of the way.
While he was onsite, the Novatech technician provided our team with a great deal of training regarding the way our system functions. He was extremely knowledgeable, provided excellent service, and was a pleasure to work with.
The reports provided to us were clear and concise. The other solutions providers (as well as our company) struggled for 3-4 years to get this system working properly. Novatech fixed it in one visit.
That was our first experience with Novatech, and it was a big success.”
– Instrumentation Planner
Northern Ontario mine site
During a large-scale upgrade at our facility, several analyzers were in need of service and repair. Debugging efforts from our internal team were frustrating, and a lot of time and effort was lost in attempting to service the unit in-house. Novatech was called in to help, and the results were positive and immediate. Novatech was brought in, and impressed the team with its understanding of both the repair process and the analyzer. After just one day onsite, the analyzer was fully functional and operating better than it had in years, resulting in shorter commissioning times and improved plant performance. Novatech quickly become a core component of our execution team, and provided great value with its insight and expertise.
Novatech is very professional, flexible, and a pleasure to do business with. Novatech is very responsive and knows that immediate support is paramount to a positive working relationship. Now that I have experienced good service and excellent results with Novatech, I wonder why I ever tried to execute this work without them.”
Major oil sands thermal project in Canada
Experience makes all the difference
Our service technicians work with analytical products and solutions every single day, making them true experts in their field. When it comes to maintaining such complex systems, why call on anyone but the best?
The local advantage
With technicians located from coast to coast, on-the-ground support is just a phone call away. Our local teams allow for enhanced responsiveness and accelerated problem resolution so you can keep your operations running smoothly no matter what.
CONTACT OUR EXPERTS
Our service department is standing by to answer any questions you might have about our service and training capacities.